Privacy Policy
Last updated: January 29, 2026
Green House Records (“we”, “us”, “our”) operates this website and online store. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Green House Records
United Kingdom
📧 Contact: contact@greenhouserecords.co.uk
For the purposes of UK data protection law, Green House Records is the data controller of your personal information.
2. Personal Information We Collect
We may collect the following categories of personal information:
Information You Provide
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Name
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Billing and shipping address
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Email address
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Phone number
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Order details and correspondence
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Payment Information
Payments are processed securely by Wix and its payment providers. We do not store your card details.
Automatically Collected Information
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IP address
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Browser type and device information
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Pages viewed and interaction data
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Cookies and similar technologies
3. How We Collect Your Information
We collect personal information:
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When you place an order or create an account
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When you contact us by email or through the website
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Automatically through cookies and analytics tools
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Via Wix and integrated third-party services that support our store
4. How We Use Your Information
We use your personal information to:
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Process and fulfil orders
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Communicate with you about purchases or enquiries
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Provide customer support
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Improve our website and services
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Send marketing communications (where consent has been given)
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Prevent fraud and ensure site security
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Comply with legal obligations
5. Marketing Communications
If you opt in to receive marketing emails, you may unsubscribe at any time by using the link in our emails or by contacting us.
We will never sell your personal data to third parties.
6. Sharing Your Personal Information
We may share your personal information with:
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Wix, as our website and e-commerce platform
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Payment processors to complete transactions
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Shipping and fulfilment providers
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Analytics and marketing tools used to operate and improve our site
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Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and lawfully.
7. Cookies
We use cookies and similar technologies to:
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Enable core website functionality
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Analyse website traffic
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Improve user experience
You can manage or disable cookies through your browser settings. Some site features may not function correctly without cookies.
8. Data Retention
We retain personal information only for as long as necessary to:
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Fulfil orders
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Provide customer support
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Meet legal, tax, or accounting obligations
When data is no longer required, it is securely deleted or anonymised.
9. Your Rights (UK & EEA)
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data (where applicable)
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, please contact us at:
📧 contact@greenhouserecords.co.uk
We may need to verify your identity before responding.
10. International Transfers
Your personal information may be stored or processed outside the UK or EEA through Wix or its service providers. Where this occurs, appropriate safeguards (such as Standard Contractual Clauses) are in place.
11. Data Security
We take reasonable technical and organisational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
12. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal data from individuals under the age of 16.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated date.
15. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us: